BOX OFFICE POLICIES
Due to COVID-19 Barrington Stage has instituted a more flexible refund policy for 2020. If you require a refund due to illness or cancellation of a performance, please contact the Box Office so we may accommodate you.
Due to COVID-19 we are waiving exchange fees for the 2020 season. Tickets from the originally scheduled productions can be exchanged for tickets of equal or lesser value.
Due to COVID-19, all passes may be exchanged for passes to our 2021 season for no additional cost. Passholders may alternatively opt to donate the full value of their passes or receive a refund. Click here to manage your 2020 Season Passes.
If you lose your tickets or forget to bring them with you to the theatre, contact the Box Office at 413.236.8888 and we will replace them. These tickets will override the missing original tickets.
A $4 convenience fee per ticket applies to all phone, fax, online and mail purchases. Fee is waived for walk-up single ticket sales only.
It is the responsibility of the patron to mention promotions when placing an order. Once a sale has been processed, no refunds or promotional discounts will be issued. Special discounts may not be used on Section C tickets or Low Priced Previews and may not be combined with any other offers. All discounts are subject to availability. IT IS THE RESPONSIBILITY OF THE PATRON TO MENTION PROMOTIONS WHEN PLACING AN ORDER.
On select Wednesday night performances a 25% discount will be offered on Section A and B tickets at the Mainstage and all tickets at the St. Germain. All purchases must be made at the box office or over the phone. Limit two per patron per performance. You must show a valid form of ID or proof of residency at Will Call the night of the performance. This offer cannot be combined with any other discount. Subject to availability.
Harry Clarke: Wednesday, August 12 at 7:30pm
2020 10×10 New Play Festival: Wednesday, September 16 at 7:30pm
The Price: Wednesday, October 7 at 7:30pm; Wednesday, October 14 at 7:30pm
Latecomers are seated at the sole discretion of the House Manager. Performances start promptly. If you are not present at curtain time, your seat assignment may change or we may be unable to seat you, depending on the production.
Barrington Stage welcomes patrons ages 6 and older. As a courtesy to our guests, children under the age of 6 will not be permitted into any theatre except our Youth Theatre, where children ages 5 and older are welcomed for all performances. Regardless of age, everyone must have a ticket, sit in a seat and be able to sit quietly through the performance.
The Boyd-Quinson Mainstage is equipped with an assisted listening system for the hearing impaired throughout the house. An induction loop system is also installed in the front orchestra. Please select the T position on your hearing devices to access this service. Hearing devices are available at the Box Office on a first-come, first-served basis the night of the performance. Sorry, no reservations accepted in advance.
Our Pittsfield outdoor venue is still to be determined. At this time, we cannot guarantee the availability of assisted listening devices at that outdoor venue. We will update this page with more information as it becomes available.
Our venues are wheelchair accessible. Please notify the Box Office if you require wheelchair seating when booking (48-hour advance notice greatly appreciated). Please note: the Boyd-Quinson Mainstage theatre does not have an elevator. The mezzanine is accessible by stairs only.
Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform the Box Office if any accommodations are required.
We do not allow re-selling of tickets on our property which includes, but is not limited to, the lobby, the Mainstage alley, the Blatt parking lot.
Re-selling of tickets is permitted off-property.
The Barrington Stage staff will not assist in the re-selling of tickets.